INTRODUCTION
Anti-social behaviour can seriously harm the quality of life for residents and negatively impact on neighbourhoods and communities. Social landlords have a key role to play in creating safe and sustainable communities.
Tackling anti-social behaviour and letting the public know about the action
being taken is vital for building confidence in the landlord’s and other public
services.
The costs of failing to take action against anti-social behaviour should not be
underestimated. It can ruin quality of life, fuel negative perceptions and fear
of crime and escalate to behaviour of a more serious nature. Landlord and
neighbourhood reputations can be damaged by persistent levels of anti-social
behaviour, leading to neighbourhood decline and low demand. Relations with
the community can be severely impaired where it is perceived that the landlord
fails to act effectively to tackle anti-social behaviour.
However, wiith our support, there should be no situation with which rented social landlords, local authorities and other local agencies should not be able
to address appropriately.
THE LANDLORD’S ROLE IN TACKLING ANTI-SOCIAL BEHAVIOUR
Social landlords have a key role to play in creating safe and sustainable
communities. This can be achieved with other key local agencies to deliver a comprehensive approach to local problems and priorities.
The costs of failing to tackle anti-social behaviour should not be
underestimated. It can ruin quality of life, fuel negative perceptions and fear
of crime and escalate to behaviour of a more serious nature. Landlord and
neighbourhood reputations can be damaged by persistent levels of anti-social
behaviour, leading to neighbourhood decline and low demand. Relations with
the community can be severely impaired where it is perceived that the landlord
fails to act effectively to tackle anti-social behaviour.
Tackling anti-social behaviour and letting the public know about the action
being taken is vital for building confidence in the landlord’s and other public
services.
PUBLIC CONFIDENCE
Public confidence requires that incidents of anti-social behaviour are taken seriously and that agencies tackle them swiftly and professionally. In that respect, front line staffs and managers should be equipped with the relevant knowledge and skills, which would enable them to strongly respond to issues of anti-social behaviour.
At Together Forward C.I.C, we understand the pressures on front line staff. Through our work with social landlords, we are determined to make processes simple and easy, by regularly providing:
- Case specific bullet points for action that will help staff to carry out solid and thorough investigation
- Sound assessment and put in place appropriate and proportionate actions to tackle the anti-social behaviour, to stop its repetition and to protect victims and witnesses.
At Together Forward C.I.C, we provide support in:
- Case management
- Training
- Policy development
We will work to provide a dedicated service to help you develop your own approach to tackling anti-social behaviour in and around your estates (housing stock).
We will deliver bespoke training packages to suit your need.
Also, we will provide strong, dedicated and critical support in developing and carrying policy and procedure reviews.
AIMS
Our support service will aim to:
- Raise social landlords’ awareness of the full range of powers and tools available to them to tackle anti-social behaviour and its underlying causes
- Deliver an appropriate level of response, keeping up with best practice, to anti-social behaviour by landlords, that accurately reflects local priorities and circumstances
- Assist landlords to utilise the full range of powers and enforcement tools available to them to act promptly and effectively to reduce levels of anti-social behaviour
- Encourage greater community confidence in social landlords’ ability and commitment to tackle anti-social behaviour and its causes
- Support partnership working between local authorities, the police, other agencies and social landlords at a local level to establish the most effective methods of managing anti-social behaviour, crime and nuisance.